Effective Date: 16th September 2024

At Spootlight, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in this policy.

1. Introduction
   This Privacy Policy applies to Spootlight, accessible at spootlight.com and all its third level domains. We collect, store, and handle personal information to deliver our services effectively. The policy complies with global data privacy regulations, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for US users. By using Spootlight, you agree to the terms of this Privacy Policy.
   
   

2. Information We Collect
   Spootlight collects personal information from users in several ways, including when users register for an account, use our services, or interact with our platform. We may collect the following types of information:

• Name, email address, and contact details

• Billing information, including credit card details for subscription services

• IP address, location data, and browser type

• Usage data including how you interact with our services

• Any other information you provide directly via forms or communication

We also use cookies and similar tracking technologies to collect usage data and enhance user experience.

3. How We Use Your Information
   The personal information we collect is used to:

• Provide and improve our services, including customer support and troubleshooting

• Process payments and manage billing through third-party providers such as Stripe

• Communicate important updates, promotional materials, or service-related announcements

• Conduct research and analysis to enhance our services

• Ensure compliance with legal obligations and enforce our terms

We may use aggregated, anonymized data for analytical purposes but will never share personally identifiable information with third parties unless explicitly required.

4. Sharing and Disclosure of Information
   Spootlight takes your privacy seriously and does not share your personal information with third parties except in the following cases:

• To comply with legal obligations, such as law enforcement requests or applicable regulations

• To enforce our Terms of Service, prevent fraudulent activities, or protect Spootlight from harm

• With service providers who assist us with payment processing, email communications, data storage, and other operational functions

• If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and you will be notified of any such changes

5. Payment Processing
   Spootlight uses trusted third-party payment processors (such as Paddle) to handle payment transactions. These processors adhere to stringent security protocols, and we do not store your complete payment details on our servers. For more details, please refer to Stripe’s privacy policy.
   
   

6. Data Security
   We are committed to securing your personal information and use industry-standard encryption and security protocols to protect it. Despite these measures, no system is completely secure, and we cannot guarantee absolute security. Users are responsible for maintaining the security of their account credentials.
   
   

7. Cookies and Tracking Technologies
   Spootlight uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies via your browser settings, but this may affect your ability to use certain features of our services.
   
   

8. Your Rights
   Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request to see the personal data we hold about you.

• Rectification: You may request corrections to any inaccurate or incomplete personal data.

• Erasure: You can request that we delete your personal data, subject to legal obligations.

• Data Portability: You may request to receive your personal data in a structured, commonly used format.

To exercise these rights, contact us at legal@spootlight.com.

9. Changes to This Policy
   We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website, and by continuing to use the service, you accept any changes made. The most current version of this policy will govern how we handle your information.
   
   

10. Contact Information
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: legal@spootlight.com

• Address: VIA BOCCHETTO 6, 20123 MILANO, IT